Purchasing Goods Through Active Server

Step 1 - Start Shopping

A page of information is displayed. Make sure that you read this information, and that you understand it. Once you have done this, click the Start Shopping hyperlink.

If Active Server is configured to only allow already established debtors to make purchases, your shopping basket will now be displayed. Your customer code, password, and order number can be entered at any time.

Once you enter your Customer Code and Password, click the Verify Customer Code button. Once you are validated, the value of your order will be debited against your account. 

Your account will be logged in for 60 minutes. During this time you may place as many orders as you want in the system. After placing an order, the Customer Order Number field will be reset. You can enter in your Customer Order Number, you will need to click the Verify Customer Code button for this change to take affect. You do not need to retype in your Customer Code, or your Password, just leave the fields as they appear.

If you wish to make an anonymous purchase, make sure the Customer Code field is blank, and then click the Verify Customer Code button again. 

After a successful sign in, the Back to Product Group Table hyperlink will appear to allow you to browse the product groups.

If Active Server is configured to allow the public to purchase, the product groups will be listed immediately after clicking the Start Shopping hyperlink.

Step 2 - Navigation

There are 3 types of web pages that Active Server will display.

The first is a page that listing the product groups. From this page you can

• Click on a product group, to browse products in that group
• Click on Review Shopping Basket to review your shopping cart

Secondly there is a page that lists the products in a product group. From this page you can

• Click on Back to Product Group Table to browse the product groups
• Clicking on a product adds it to your shopping cart, and then displays your updated shopping cart

Finally there is the Shopping Cart page. From here you can

• Click on the Back to Product Group Table hyperlink to browse the product groups
• Modify your order. See Step 4

Step 3 - Modifying your order

To add different products to your shopping cart click on the Back to Product Group Table hyperlink to browse the product groups.

To edit the number of products on your shopping cart type in the amount you wish to purchase. Click the Update button. These changes will not be recorded until you click the Update button.

To remove products from your shopping cart set number of products to 0 or below. Click the Update button. These changes will not be recorded until you click the Update button.

Step 4 - Purchasing

Click the Submit Order button.

If you have verified your self as a debtor, your details as stored in the LILAC database will be displayed. If the location for delivery is different than the address displayed, make the corrections and then click the Continue button.

If you are not verified as a debtor, then you will need to enter in your name, address, suburb, postcode, email address, phone and fax number. Then click the Continue button.

In either case, Active Server requires that you enter in your name, your postcode, and either your phone number or an email address, before it will allow the order to be placed. After your details have been collected, if you are a established debtor, then the amount of the order will be added to your account. Otherwise you will be taken to a National Australia Bank Secure Payments web page.